FAQs.

Welcome to Thin Media’s FAQ section! Here you’ll find answers to common questions about our services, processes, and pricing. Still have questions? Contact us, we’d be happy to help.

What services does Thin Media offer?

Thin Media offers a full range of digital marketing services tailored to startups and SMEs. These include website design and development, social media marketing (SMM), search engine optimization (SEO), digital branding, content creation, paid advertising, email marketing, and packaging design. We aim to provide brands with everything they need to grow digitally, under one roof.

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Who do you typically work with?

We typically work with startups, small to medium-sized businesses, nonprofits, and educational organizations. Many of our clients are based in the USA, UK, France, and the Middle East; however, we’re open to working with brands from anywhere in the world that are seeking affordable yet high-impact digital support.

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How much do your services cost?

Our pricing is flexible depending on the service and scope of work. For ongoing support, our monthly plans start as low as $200. Project-based work typically starts from $1,000, and our hourly rate ranges between $25–$49. We also offer custom packages for long-term clients looking for consistent brand and marketing support.

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How do I get started with you?

To get started, simply reach out via our contact page or email us at info@thin-media.com. We'll set up a quick discovery call to learn more about your goals, your business, and how we can help. From there, we’ll provide a tailored proposal based on your needs, no commitment required.

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Do you offer custom packages?

Yes, we believe every business is different, so we always offer custom packages. Whether you need just SEO, a full-service marketing plan, or something in between, we’ll create a solution that fits your budget, timeline, and business goals.

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How long does it take to complete a project?

The timeline depends on the size and complexity of the project. A landing page usually takes about 1 to 2 weeks, while a full website might take 3 to 5 weeks. Branding projects can take between 1 to 3 weeks. For digital marketing campaigns, we work every month and provide continuous updates and reporting.

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Can you handle everything remotely?

Absolutely! We work with clients across the globe and are fully equipped to manage projects remotely. Whether you're based in Europe, the Middle East, or anywhere else, we can communicate through video calls, email, and project management tools without any drop in quality or responsiveness.

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Do you provide reports?

Yes, we provide detailed reports for all digital campaigns. These include insights on reach, engagement, click-through rates (CTR), keyword rankings for SEO, ad performance, and other KPIs. Reports are usually delivered monthly, but we can customize the frequency based on your preference.

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Can I cancel or pause a service?

Yes, we offer flexible service terms. If you're on a monthly plan, you can cancel or pause your services with a 14-day notice. For fixed-scope projects, any cancellations or changes are handled through mutual agreement, depending on how far along we are in the project.

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Is your team in-house or outsourced?

We are a small, in-house team based in Lahore and Paris. All core strategy, design, and communication are managed internally to ensure the highest level of quality, consistency, and accountability. We do not outsource critical work.

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Can I see some of your past work?

Yes, we’d be happy to share our portfolio. You can contact us directly for specific case studies related to your industry or business type.

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Do you work with international clients?

Yes, we’ve worked with brands in France, the UAE, Denmark, and beyond. We’re experienced in handling international campaigns and understand the nuances of working across cultures and time zones. Our team is fluent in English and is accustomed to remote collaboration.